Refund policy

Return & Refund Policy

30-day returns. You can return any item within 30 days of delivery.

To start a return: email jcoleonlinellc@gmail.com with your order number. We'll send return instructions. Please don't send items back without contacting us first.

Condition: the item should be clean, undamaged, and in its original packaging where possible.

Damaged or defective items: email us a photo within 7 days of delivery, and we'll send a free replacement or a full refund. You won't need to return it.

Refunds: issued to your original payment method within 5-10 business days after we approve the return. Original free shipping isn't charged. Return shipping is paid by the customer unless the item was defective or we made a mistake.

Return address: 2744 Front St, Slidell, LA 70458. Use only the address we send you in your return instructions.